Understanding Human Behavior in Communication

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Actual behavior is vary important, but so are the rationale behind it. In most cases, the sole thanks to skills motivated your staff members is thru the ways during which they behave. This includes what they assert , their gestures, expressions, and stance.

Note

Be aware that the systems that your staff use mat be demotivating

Reading Behavior

When trying to read behavior, recognize that while visual communication can give clues to motivation levels, it also can be misread. More concrete signals are going to be provided by the ways during which individuals perform their tasks: this is often likely to offer you the clearest indication of their motivation. Some one who works cheerfully and efficiently is unlikely to be hiding anything if they greet you with a smile. Like wise, a dour countenance should only be interpreted adversely if combined with a grumpy “That’s-not-my-job” attitude to figure .

Note

Look for positive responses to any criticism – they’re good signs of motivation in staff

Seeing Enthusiasm

Positive motivation is usually signaled by positive gestures: a smile, a eager pose, and a relaxed manner. When people perform a task during which they’re interested or enthusiastic, they’ll have a “sparkle” within the eyes, since their pupils actually enlarge. Confident eye contact is additionally important as a measure of motivation: demotivated people are less likely to seem you straight within the eye. Blushing can indicate pleasure, while an increased rate of breathing can indicate enthusiasm – both of those are good signs of motivation.

Note

Maintain eye contact together with your staff whenever you speak with them

Recognizing Motivation

Motivation are often recognized during a number of the way – look particularly for signs that your staff feel useful, optimistic, or ready to take opportunities. A team during which each member takes care of the others’ interest is probably going to be an honest source of motivation. search for evidence that your staff are satisfied in their job instead of anxious and frustrated. If you discover such signs, ask them whether or not they are satisfied. you’ll also establish an honest idea of a person’s level of motivation by their attitude towards work. The statements below are all indicative of motivated staff members:

They freely volunteer efforts and concepts also as other contributions;

They always react well to request and new assignments

They work to realize , not “to rule”

They seem to be happy at work

They always respond frankly to question

Note

Ask your staff if any changes at work would help to motivate them

Learn to ascertain the difference between work problems and private problems

Recognizing A Motivated Worker

A tidy, organized work space and a well-groomed appearance can initiate a positive attitude to figure . A tidy desk may be a sign of motivated workers who wish to be ready to find the items they have easily, while attention to non-public appearance suggests a high level of communication to the work

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